By creating an account on joyjili, you are deemed to have accepted these Terms & Conditions. Please read them carefully before using the platform.
The most important highlights of the joyjili Terms & Conditions at a glance
Important: By creating an account or using the joyjili platform, you are deemed to have accepted all of the terms and conditions below. If you object to any of these terms, please do not use joyjili.
These Terms & Conditions apply to the joyjili platform (joyjili.im) and all associated services. joyjili is a licensed online gaming and betting platform serving Bangladesh and other approved countries.
These Terms & Conditions are written in Bangla for the convenience of Bangladeshi users. However, the original English version shall prevail in all legal matters.
Joyjili reserves the right to update these terms and conditions at any time. You will be notified of any changes via your registered email or through a notification on the platform.
You must be at least 18 years old to create an account on joyjili and access any gaming or betting services. If an underage user is identified during verification, their account will be closed immediately and all balances will be voided.
Each person may register only one joyjili account. If multiple accounts are found belonging to the same individual, all accounts will be closed and any remaining balance may be forfeited.
You must provide accurate name, date of birth, address, and contact details during registration. joyjili reserves the right to close any account found to contain false information.
Using joyjili across multiple accounts from a shared device or network — such as a family member's or friend's — may be flagged as suspicious by our system. Please notify support in advance if this applies to you.
Joyjili follows a KYC (Know Your Customer) process to ensure secure transactions. KYC verification may be required, particularly before your first withdrawal or when transactions exceed a certain amount.
KYC verification is typically completed within 24–72 hours. Withdrawals may be on hold until verification is complete.
To make a deposit on joyjili, you must use one of the approved payment methods shown on the platform. Depositing through third-party accounts is strictly prohibited.
Only use a mobile banking or bank account registered in your own name for deposits. Payments sent from someone else's account may be delayed during verification.
Withdrawals from joyjili must be made using the same payment method used to deposit. For exceptions, please contact Support.
Every bonus and promotion at joyjili comes with its own specific terms. Please read the full terms of any bonus before claiming it.
Bonus funds cannot be withdrawn directly. Each bonus carries a specific wagering multiplier. For example, a ৳1,000 bonus with a 30x wagering requirement means you must place ৳30,000 in bets before the bonus can be withdrawn.
Bonus hunting and arbitrage betting are strictly prohibited on joyjili. If detected, all bonuses and associated winnings will be forfeited.
All betting and gaming activity on joyjili is governed by the following rules.
Once a bet is confirmed, it cannot be changed or cancelled. If incorrect odds are displayed due to a technical error, joyjili reserves the right to recalculate or void the bet at the correct odds.
A maximum win limit applies per single bet or event, which varies by account level and betting category. Visit the Help Center for details.
The following activities are strictly prohibited on joyjili and may result in permanent account closure:
Joyjili is committed to keeping your personal information secure. To learn more about how we collect and use your data, please visit our Privacy Policy Read.
You are responsible for keeping your password and account secure. joyjili will never ask for your password via email or chat.
Joyjili takes responsible gaming seriously. Gaming is for entertainment only — do not treat it as a source of income. Never bet more than you can afford to lose.
To learn more, visit our Responsible Play page.
Joyjili reserves the right to temporarily suspend or permanently close any account for the following reasons:
You may request to close your account at any time by contacting support. You will be given the opportunity to withdraw any valid balance before the account is closed.
Joyjili may update these Terms & Conditions in part or in full at any time. For significant changes, registered users will be notified via email or an on-platform notice at least 7 days in advance.
Continuing to use joyjili after any changes have been made will be considered acceptance of the updated terms.
If you have any questions or complaints regarding these terms and conditions, please contact the joyjili support team:
Our support team is available in Bengali 24/7, every day of the week.